Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your perfumes 100% authentic?
Yes, we guarantee that all fragrances sold on our platform are 100% authentic, sourced directly from authorized distributors or the original designers.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
What is your return policy for opened fragrances?
Due to health and hygiene standards, we can only accept returns on unopened and unused products in their original cellophane wrap within 30 days of purchase.
Do you offer perfume samples or decants?
We currently provide complimentary samples with full-size bottle purchases. We also offer a dedicated 'Discovery Set' section where you can purchase travel-sized vials to test before committing.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in the bathroom.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.